New probe ordered into IHealth electronic records system

Health Minister Adrian Dix is ordering a second independent review of a controversial electronic health records system that created a stalemate between Island Health and the doctors refusing to use it. The $174-million paperless IHealth system was launched in March 2016 at Nanaimo Regional General Hospital, Dufferin Place residential care […]

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Doctors are right to say no to IHealth

Re: “Doctors defy IHealth, dump software,” April 28. I support Nanaimo doctors who refuse to let cumbersome software interfere with caring for patients. It is unfortunate that administration places compliance and documentation above actually caring for patients. How much of a nurse’s time is spent on electronic charting now, versus […]

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Editorial: IHealth project badly handled

The simmering controversy over the new patient-record system at Nanaimo Regional General Hospital has boiled over. Some physicians have abandoned the system, and gone back to using paper records for ordering medications and lab work. They say the software is clumsy, slow and plagued by glitches. As a result, one […]

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A lesson from Nanaimo on the human costs of electronic health records

For the last 12 months, staff at Nanaimo Regional General Hospital in B.C. have been using a Cerner-based electronic health record (EHR). This includes computer physician order entry, linked to computerized order management, and fully electronic documentation. Since shortly after the system was activated, physicians have consistently and increasingly expressed […]

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